Sian is Chief Executive Officer at Xoserve Ltd, the central body responsible for energy allocation, invoicing, meter registration and customer switching activity required to operate the UK’s gas market. Prior to this Sian held a number of senior positions at British Telecom (BT). Most notably, she was responsible for BT’s wholesale broadband portfolio, doubling the speed and coverage of copper broadband availability in the UK during her tenure. She has also held a number of Chief Information Officer and digital strategy roles at BT and subsequently at Clarks, spanning both large infrastructure and consumer facing technologies and business models.
Alongside a background in data analytics systems, Sian’s main area of specialism is how to bring about significant technology transformation, where cultural, employee and customer transformation are required in parallel.
Sian studied Artificial Intelligence at Sussex University and management at Harvard Business School.